Big City Deluxe Parking Garage

Price £75.00
Product code: 145838
Price £75.00
Age range: 3 years - 8+ years
Age range: 3 years - 8+ years

This product has a maximum orderable quantity of 999. Please update your selected quantity to be within this limit.

In Stock

Delivery Options Available:

Standard delivery within 2-4 working days
  • Standard delivery FREE
  • Click and Collect FREE

Delivery Options Available:

Standard delivery within 2-4 working days
  • Standard delivery FREE
  • Click and Collect FREE
Product Information
Specifications
Delivery & Returns
Customer reviews
Big City Deluxe Parking Garage is rated 1.7 out of 5 by 7.
Rated 1 out of 5 by from So bad The lift doesn’t work unless you add in bigger screw which then protrude out the top. Not a great thing for babies. No instructions to even guide you. I thought it was us until I read the other reviews and discovered that everyone has had the same issue. We had spent hours.
Date published: 2018-01-25
Rated 1 out of 5 by from Missing part! I bought this for my 3 year old for Xmas, was really disappointed with it, it wasn’t as big as expected and the lift part was missing from the box, scratch’s easily and he took no interest! Not worth £75 I took it back for a refund!
Date published: 2018-01-09
Rated 1 out of 5 by from the lift is faulty and unfit for purpose I purchased this when it was full price and for £75 I expected more. The wooden pieces was scratched and the lift does not function. The 2 small screws are not sufficient to hold the lift when you twist it.
Date published: 2018-01-01
Rated 4 out of 5 by from Great, sturdy toy = happy children Bought this for my 2 year-old & he LOVES it, as do our other children (4 yo & 1 yo), great all-rounder. I had read the other customer reviews before buying & was therefore concerned about the lift mechanism. They are right, the screws do not do the job. Ideally, the lift roof would be thicker & able to take longer, stronger screws but we found the main problem to be that the pre-drilled holes were the bigger issue & the screws did not obtain enough purchase in the holes to be robust. My husband fitted slightly longer screws on the opposite side of the mechanism (therefore not using the pre-drilled holes) & the lift works fine. The garage was a Christmas gift so it has only had a few days’ use but so far so good. The main body of the garage is really sturdy & has taken being clambered over & sat on by our 1 year-old twins. The only other slightly negative comment I would make is that the road parts between the levels are plastic. I had anticipated that everything would be wood & therefore more durable. They are not fixed in place & the younger children constantly lift them out of place. Not a big issue but I think fixed, wooden roads would have been better. Overall, I think it’s great & don’t regret buying in spite of reading about lift issues.
Date published: 2017-12-29
Rated 1 out of 5 by from Not impressed This was for my 3 year old son for xmas, bought from elc as thought it would be good quality! WRONG!!! It was coverd in scratches and as for the lift pointless screws don't fit so that part dosnt work at all!!! Very disapointing☹️
Date published: 2017-12-27
Rated 1 out of 5 by from Poor instrunctions faulty parts I bought this for my son! He spent Xmas crying over the faulty lift. Elc does not inlude any instrunctions regardinf the wind up part and the two screws that are included in the box - yet not identified in the leaflet- are too short to fit the wind up! I have not found a solution to this but ELC should issue a refund and send two new screws that are long enough to fit. Dissappointed! PS: Note that the actual garage is great and the instructions are ok. The final step that relates to the lift is not helpful!
Date published: 2017-12-26
Rated 3 out of 5 by from problem with lift This garage is easy to assemble but there are 33 parts to assemble and 79 screws. Some of the parts are badly scratched and marked, some poorly painted. It took a long time to assemble. The last part to assemble is the lift. There are no instructions about how to assemble the winder but two small screws are in the bubble wrap. I used these screws to secure the winder but when I wound up the lift the screws pulled out as they were too short to hold the weight of the lift. I will have to pick up a replacement part or try to cobble together a solution myself.
Date published: 2017-10-27
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Ask a question

Do you have spare parts ramps for the parking garage?

Asked by: Lesley
Hello, Thank you for your query. Please contact your local Mothercare/ELC store for enquiries regarding spare parts. I hope this helps.
Answered by: Charlotte
Date published: 2018-04-08

No idea how to get the lift to work?

Asked by: Charmaine
Hello, Thank you for your query. To work the lift you need to twist the sign on top of the garage. I hope this information is of use.
Answered by: KatP
Date published: 2018-02-27

How does the lift work? It makrs no sense

Asked by: Charmaine
Hello, Thank you for your query. The lift has a wind up mechanism. I hope this information is of use.
Answered by: KatP
Date published: 2018-02-25

Elc garage has buttons for sounds or lights. Is powered by batteries? If so can they be replaced?

Asked by: Suzanne
Hello, Thank you for your query. This does not have any sounds or lights. Sorry for any disappointment this may have caused.
Answered by: KatP
Date published: 2018-02-19

The garage wind up mechanism does not work and there are no instructions for assembly of the string / plastic assembles ?

Asked by: Anonymous
bought same item and the wind up mechanism broke when the screw came off. any idea how to fix it?
Answered by: rabp
Date published: 2018-01-04

Is this wooden please

Asked by: Jessica
Hello thank you for your enquiry Yes this is wooden I hope this helps
Answered by: HannahS
Date published: 2017-11-21

Has anyone else had problems with the lift winder?

Asked by: Mamie
Hello Mamie thank you for your enquiry If you are experiencing problems with your product we would advise contacting your local mothercare store or our customer service. I hope this helps.
Answered by: HannahS
Date published: 2017-11-21

can i buy extra cars for the Big city deluxe parking garage please

Asked by: Annie
Hi Annie Thank you for your enquiry. Extra cars can be purchased separately.
Answered by: Ruby
Date published: 2017-10-26
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