Adverse weather delivery disruptions
Due to the adverse weather conditions across many parts of the UK, some deliveries may experience delays. The courier network is working hard to get your orders to you within the promised timeframe.
FREE - when you spend £39.99, or £3.99 for orders under £39.99
- Delivery in 3 to 5 working days (excluding weekends and bank holidays)
- Free delivery over £39.99 applies for UK mainland only
- We can’t deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friends address.
- Order by 6pm for next working day delivery (excluding weekends and bank holidays). The Entertainer is closed on Sunday so orders placed before 2pm on Saturday for express delivery will be with you on Monday. Orders placed after 2pm Saturday and on Sunday will be delivered to you on Tuesday.
- Orders placed after 6pm will be delivered in 2 working days (excluding weekends and bank holidays).
- UK mainland only.
Click & Collect - Currently unavailable
FREE - When you spend over £15
- Collect from your local store in as little as 30 minutes.
- Monday to Saturday during opening times.
- If your order is not in stock in store, it will be delivered to store and it will be ready to collect in 3 working days (excluding weekends and bank holidays) for FREE
- We’ll let you know at the checkout how quickly you can collect.
Collect from ASDA stores using toYou
- Order before 3pm your order will be ready to collect in 2 working days (excluding weekends and bank holidays), at more than 600 toyou pick up points at Asda store nationwide.
- Orders placed after 3pm or to stores in Northern Ireland will take 3 working days (excluding weekends and bank holidays).
- If your basket is eligible for Asda toyou collection we’ll show you the option in the checkout whether you pick home delivery or click and collect.
- You can find your nearest collection point here: Asda toyou
- You will be notified by email once your order arrives.
- To collect your order you’ll need to bring your sales order number and ID that matches the name on the order. You can use the QR code in your “Ready to Collect” email to make the process quicker but this is not essential.
- If your order is with Asda for 5 days and you haven't collected it, they will send you a reminder email. Your order will be returned to us after 10 days if not collected.
Collect from myHermes ParcelShops
- Order by 7pm and your order will be ready to collect in 5 working days (excluding weekends and bank holidays), at 1000s of myHermes ParcelShop locations.
- They're based in convenient locations including supermarkets, newsagents and train stations. Plus they're often open late and on Sundays.
- You can find your nearest collection points here: myHermes
- You will be notified by email once your order arrives. To collect please take along the confirmation email or SMS and either the payment card or photo ID.
We deliver worldwide
- Due to the current climate, only some services are available and are subject to extended timescales.
- Delivery timescales will differ from those listed above
- Click here to see which services are available, costs and timescales for international delivery