No Quibble Returns

What if I want to return something I buy online?

You are welcome to – it's no problem, and returns are FREE. Our no quibble returns policy means we will happily exchange an item or refund your money. This does not affect your statutory rights.

You can choose from 3 easy options:

1. Send the item back along with the advice note enclosed with your order. Simply fill in the advice note, and return it by post to the address shown. You do not have to pay for the postage at all.
2. Take the item to any Early Learning Centre store with the advice note.
3. Call 08705 352 352 and we will arrange collection.

How do I return an item bought in an ELC store?

Simply visit any ELC store with the item and your original receipt. We'll gladly exchange the item or give you a refund. There's no time limit.