Thank you for placing your order with Mothercare today %ORDER_DATE%.
Your order number is %ORDER_NUMBER%. Please quote this number if you wish to contact us.
We will send further emails as we dispatch your goods to keep you up-to-date with the progress of your order. If you wish to check your order status, please check your order on Mothercare.com.
We endeavour to deliver your order in as few parcels as possible however please note that in some cases your products may be delivered separately. Please note the expected delivery times on the product information below.
If you have any queries please click here for the answers to hundreds of questions.
Our Standard Deliveries are currently taking 3-5 working days. We deliver between 7am and 9pm Monday to Friday. Don't worry if you're not at home to receive your order as you will be left a calling card with a telephone number to re-arrange delivery.
Collect in Store Orders
For Collect in Store Orders, your order will be ready to collect from your selected Mothercare store on your chosen date. You will receive a text message confirming when your order is ready for collection provided you have entered a mobile number. If you have not received your text confirmation by your selected delivery date, please contact your chosen store directly. Please note your order may delivered to the store at any time up to 7pm on the selected day of delivery
Please ensure that you check the store opening times before going to collect your order
Please be advised that we will hold your order for a maximum of 7 days, after which time your order will be returned to our warehouse
If you have ordered an item of furniture that is being despatched for delivery to the room of your choice, our courier company will text you with a suggested date for delivery, you must reply to confirm this date. If the day is not suitable our courier company will call you to arrange a more suitable day. Once the order has been booked they will text you to confirm the 3 hour delivery time slot the evening before delivery. Delivery will be within 4-7 working days, depending on the range ordered and your location. Please note this service is available only to UK mainland. Exclusions apply. Please see our delivery information page for full details of these.
Thank you for ordering with Mothercare. We look forward to you shopping with us again.