- I purchased this watch for my daughters 5th Birthday. When she opened it she was very excited. She put the watch on and 5 minutes later it broke. The metal bar which held the strap in place broke. My daughter was very upset. I took it into my local ELC store and they changed it for another one, however they didnt have a pink strap one available to I had to have red. 2 days after having that one the same thing happened. I phoned ELC to complain and they sent out yet another watch. Again after a couple of days the same problem occurred. I took the item back to ELC and got a refund. Bought a new watch elsewhere.
Published on: 29 March 2014